:: The One with TNB ::
There was this case with Sushi King that I once brought up; about the 10% discount thingy quite some time ago.
So tenaga bill came bout and this time the amount was slightly more that what the tenaga fella estimates for me.
Went out to check and realized that I only used 25091 units (end of the month) while the tenaga bill estimated me to 25142 (51 units more).
Notice the previous bill ended at 24860 units, even if added another 200 units it would amount to 25060 units (more than what I have used when I got the bill in the middle of the month).
Here is where its unfair. After the 1st 200 units, charges for each subsequent unit increases.
Even if Tenaga does counter check the over estimation in units in the following month, they have already untung-ed from the increase in charge rates after the 1st 200 units.
Pandai kan?
Wanted to bring up this issue via formal complaint means but I stumbled upon this in Tenaga’s webbie.
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The reading of TNB’s meter will be carried out once in every two months but consumers will receive TNB bill every month as usual.
When a consumer’s meter is read in a particular month, no reading shall be carried out in the following month. However, an Office Bill (O) will be issued.
After each meter reading, N code (normal) or E code (estimate) bill shall be issued and for the month when the meter is not read at the consumer’s premise, the Office Bill (O) will be issued.
The Office Bill (O) is an estimated bill issued by TNB office based on the previous 6 months’ average consumption.
The adjustments on the Office Bill (O) will be issued once the actual reading has been made.
The E code bill will be issued when no meter reading is carried out at the premise due to the absence of the occupant at home.
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With that statement (underlined above), guess I cant do anything.
October 30th, 2009 at 11:51 am
Mr….. I guess they’ve been here in this country long enough to know how to save their a** hahahahaa
November 2nd, 2009 at 2:23 pm
they are all cheaters………!!!!!!!!!!
November 3rd, 2009 at 12:29 pm
I thought there is a standard rate after the first 200 units? A rate which is set already? But according the the site, there is no standard rate meaning all of us will be charged according to our last 6 months’ average consumption.
November 4th, 2009 at 9:53 am
Susah lah TNB… susah lah itu..semua pun susahlah…
November 4th, 2009 at 10:48 am
@ gerald : legally not wrong. haih.
@ lizz : again, their intentions are pure i guess. cut down on over employment.
@ vincent : there is a standard charge for every x units. contoh, after 1st 200, then next 100, or x units diff charge.
been kenaing avg consumption for the last 3 months.
@ grace : lol, kesian kat depa gak, kena curi cable.
November 6th, 2009 at 11:09 pm
TNB eh…
Got a fren told me TNB rate for S’gor only is higher than any other states. Kononnya bcuz S’gor govt now low on cash, is it true?
I have my doubt, cuz I’d always thought the tariff rate is uniform. It sounded to me more like a rumor to weaken S’gor govt so that BN can takeover…
April 8th, 2010 at 10:22 am
A rate which is set already? But according the the site, there is no standard rate meaning all of us will be charged according to our last 6 months’ average consumption.